To schedule an audit, send an email to info@cikolatakrizi.com with the subject "Storage Audit". You will receive a preliminary evaluation form and a confirmation deadline within 48 hours. The standard SLA for the audit is 5 business days from the signing of the agreement.

For critical situations (thermal deviation, major delays), contact us by phone at 0330462226. We respond within a maximum of 60 minutes between 08:00–20:00, Monday through Saturday. On Sundays and public holidays, the response time may reach up to 3 hours.

Yes, we work with both national distributors and local premium confectionery chains. For a package tailored to a small budget, write to us at info@cikolatakrizi.com and we will propose a phased optimization plan with no high initial costs.

You need: the company's registration certificate, the list of transported products, the technical specifications of the refrigeration equipment, and a history of operational losses (if any). After receiving these, we schedule a free 30-minute analysis session.

Yes, we have prepared a separate page with frequently asked questions about recommended temperatures, sanitation procedures, and mandatory certifications. Access the "Frequently Asked Questions" section from the main menu or write to us directly to receive the full link.